http://www.endeavormgmt.com
April 18, 2017 Ishrat Khan

Key Tools

Awareness, Attitude, Usage Studies Assess your return on marketing communications Ever heard the old saying, “Half of all advertising is
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Advertisement and Copy Testing Write with purpose Effective advertising starts with appeal. With our testing techniques, we assess advertising resonance
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Brand Architecture Aligning Brand Growth As organizations grow, branding gets complicate. New service lines, affiliations and locations can create a
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Ensuring Consistent in Brand Voice, Imagery and Style A Brand Book is an important part of ongoing brand management –
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Evaluate Brand Trust As the business environment becomes more competitive, brand management becomes even more important. The process of evaluating
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Outlining Options for Your Brand's Future There are often several opportunities to strengthen your position – proper strategy development requires
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The first contact is often the most important Call centers are often an important beginning step of the patient and
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Assessing Competing Claims and Visual Expression Our process includes a thorough examination of competing brand claims. This will include publically
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Concept Testing Gauge Success of a New Product, Service or Idea In our experience, feedback from the marketplace is mandatory
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Conjoint Analysis Identify What Drives Decision-Making in Your Target Market Conjoint analysis provides insight into what drives the purchase decisions,
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Best Practice Comparisons for a Critical Brand Touchpoint We utilize best practices to observe current practices vis-à-vis best practices documented
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Addressing the Complexities of Interpersonal Interactions Communications set customer expectations. Conversations reinforce such.  Conversation mapping is a means to reinforce
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CRM Implementation Maximize use of CRM Tools for Future Growth Gelb, an Endeavor Management Company, has monitored sales force effectiveness
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Cultural Assessments Quantitative Tools to Explore Employee Attitudes Our research tools are designed to determine the relative readiness for strategic
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Customer Advisory Board Engage Customers in Strategic Planning Initiatives A Customer Advisory Board (CAB) can be a powerful resource for
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Customer Needs Assessment Understand and predict customer needs Understanding customer needs is critical in developing successful new products. Customer Needs
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Customer Value Analysis Identify and Maximize Your Competitive Advantages Competitive positioning and focus on key buying factors are paramount to
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Decision Analysis Delivering practical, time-proven solutions to business risks Endeavor’s approach to Decision Analysis (DA) includes processes and tools useful
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Understand What Matters Most and When Decision factors research is used to understand how current and prospective customers select your
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Engaged Employees are Critical to your Success Do employees at your organization understand the brand and know how to enact
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Employee Alignment Engaged Employees are Critical to your Success Do employees at your organization understand the brand and know how
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Executive Coaching Helping individual leaders become more effective As organizations strive to gain and maintain competitive advantage, they need their
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Executive Interviews Engaging Key Leaders to Align around Strategic Outcomes In-depth interviews with key executives are critical to achieving alignment
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Creating Alignment Around Consistent Behaviors This workshop will help your team further empathy with your customers. By reflecting on their
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Aligning Teams to Meet Customer Needs Our Experience Design Workshop assists in building desired behaviors from the ground-up, promotes consensus and
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Step into Your Customers’ Shoes With Experience Mapping Understanding customer experiences can be complex, and unfortunately customer satisfaction surveys alone
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Growth PlayBook Plan to Win Use market insights to drive Strategic Marketing Planning. In every economic cycle, there’s a need
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Leadership Development Helping the organization improve focus and effectiveness Change is the rule.  It is always there.  And change demands
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Leadership Development and Executive Coaching Helping leaders transform their organizations… It is simply a given that for organizations to succeed
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Identifying and understanding your target market One purpose of marketing is to identify customers’ needs and consequently determine the best
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Marketing and Sales Strategy Realize Increased Revenues Marketing strategy drives critical business decisions: The customers you target, the products and
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Maximum Difference Scaling Determine Value and Preferences for Features or Concepts Maximum Difference Scaling (MaxDiff) obtains preference/importance scores for multiple
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Assess and Improve the Performance of Your Communications Communications set customer expectations. Message mapping is the process through which organizations
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Operations Strategy Outperform the competition by achieving operational excellence Achieving operational excellence hinges on bringing together leadership, teamwork, and problem
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Patient360 Dashboard Our Patient360 dashboard does not only tell you what your customers are thinking; it is a tool that
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Rich Expressions of Your Audiences Personas help to “bring to life” market segments to drive strategic and tactical thinking. We
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Physician 360 Dashboard Identifying Opportunities for Growth In many healthcare systems, more than 50% of patients can be attributed to
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Employing "Lean" with a Focus on Empathy This workshop identifies and prioritizes the keys to delivering an exceptional experience. By
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Referral Data Analysis Accessing the Right Data in Real-Time A complement to our dashboard information and CRM solutions, we offer
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Role Process Based Senior Advisory Services Improving current position performance So you are now in a position that is new
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Sales and Marketing Assessment Reviewing Your Current State Versus Best Practices Our sales and marketing assessment and readiness tool (SMART) help prioritize
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SLOCI Cultural Benchmarking Statistically-Proven Cultural Assessments The Schweiger-Larkey Organizational Culture Index (SLOCI) is a reliable, statistically valid tool that assesses
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Target Operating Model Transitioning to a Future State with Success When change is necessary, organizations need a plan to move
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Technology Deployment Realize value in technology implementation Deploying new technology is only half the battle. If you want to realize
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Technology Strategy Helping organizations leverage business technology by accelerating technology adoption… The ability to collect, analyze and transform data into
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Determine the How and When Customers Realize Value There are numerous ways in which your customers interact with your brand. 
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Vision Focused Planning Transformational Strategies, Blueprints & Innovation Strategic planning represents a deep, holistic look at our client’s ambitions. We
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Website User Testing Understanding the Value Created by Your Website Looking to understand the value of your website, portal or
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Word Of Mouth: Your Brand’s Best Asset Word of Mouth (WOM) advocacy is the most effective and least expensive form
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Endeavor Management
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