Emotionally Intelligent Healthcare - Why We Need Physician Leaders
This paper examines the value of emotional intelligence skills in physician leaders through the lens of the changes implemented by the Affordable Care Act.
The Affordable Care Act offers several programs designed to improve patient quality and reduce healthcare costs by offering financial incentives to hospitals and physicians. These programs, designed to change the delivery of patient care, quality outcomes measurement, and reimbursement for services to physicians, also encourage physician involvement to lead the charge for clinical redesign.
Discussion of physician medical training and its relationship to effective leadership qualities, together with emotional intelligence skills, form the basis for this research. Through interviews with current physician leaders and review of relevant, current research, we examine how the soft skills associated with emotional intelligence are essential in guiding physicians in the practice of leadership.