Business Readiness & Communications
Business Readiness assesses the organization's ability and readiness to change. It provides information about people's perceptions of past change effort and the present change underway, so that the current change project can use the past successes and avoid the past failures.
The specific objectives of business readiness are to:
- Gain a greater awareness of the process of change
- Identify historical critical success factors for change projects
- Understand emotional response to change
- Identify potential responses to change
- Identify enablers and barriers to change
- Prioritize barriers and develop an action plan to ensure the success of the change
The ability of any organization to successfully implement change (technology, process, organization) and realize expected benefits depends, in part, on the timely and effective delivery of targeted information to all stakeholders.
Targeted, ongoing, and two-way communication is an essential component of any change effort. It works hand-in0hand with training activities and serves to move the organization and stakeholder groups up the commitment curve.
Featured Case Study
Developing an Industry Standard
Client Situation: The client wanted to make some big changes to reach the corporate goals of improving operations, increasing revenue and improving cash flow. They wanted to streamline operations and develop an industry standard system for financials. They also wanted assistance with transitioning a home-grown location-specific industry application to a large scale commercial off-the-shelf application. The objective was to transition the proprietary stand-alone system to a scalable system that could become the standard in the industry.