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  • See the Whole Organization on a Single Page

    August 9th, 2021

    Key Themes and Integration [i] Definitions and notes: KEY . Major or most important elements that are critical to achieving your intended outcome The Criteria (available for purchase, Baldrige Website ) refer to key challenges, plans, work processes, and measures – those most important to your...

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  • First Things First - Where to Begin the Journey to Operational Excellence

    October 10th, 2018

    Without a clear idea of where you’re headed, how can you know how to get there?   Most executives will agree that Operational Excellence is good. Many will argue that it’s a crucial factor for success. But what is it? Despite the widespread positive perception, there isn’t a lot of...

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  • Lean Six Sigma: Where does it fit within Operational Excellence?

    July 3rd, 2018

    LSS vs OE: Same Tools, Different Names? There seems to be a lot of noise and general misconceptions about Lean Six Sigma (LSS) and Operational Excellence (OE). Are they different terms for the same thing? Are they just different approaches to the same end goal? If they are different, which one is...

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