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Real-Time for Serious Action

ACTIONABLE INSIGHTS DRIVE BUSINESS SUCCESS.

Everyone knows information is power, so we inundate our teams and executives with scores of reports, all from disparate sources. The problem is that those reports end up sitting on a shelf or included, out of context, into someone else’s presentation deck. Leading healthcare organizations are turning toward the concepts of dashboards – where information from multiple streams is fed, in real-time, to interactive data visualization tools.

However, while technology platforms abound, there is a need to put this information into context – what really matters and how will accessing such more efficiently actually make your teams more effective?

That’s where we come in.

BUT DATA REALLY DRIVES BUSINESS RESULTS?

We’re known for our ability to translate strategic objectives into measurable outcomes.  This runs the spectrum across enterprise goals such as clinical volumes and profitability to functional areas such as physician relations, marketing and even patient education offices.

Our consultant engagements center on what matters most to the organization and its customers.  Furthermore, given our work in experience management, we also impart ways to make these data more actionable including service recovery tools, identifying at-risk relationships and monitoring performance over time.

Instead of relying on those cumbersome reports housed in different places by different people in your organization, our dashboards provide a common interface that all can view, use and contribute to.

TECHNOLOGY CONTINUES TO EVOLVE. AND SO DO OUR CLIENTS.

There’s a plethora of technologies and associated applications.  We embrace this innovation in our tools by being agnostic to the software platform.  While we may center on a critical few for stability and user acceptance, the disciplines of data visualization, data mining and digital insights continue to further organizations’ business objectives.  Your dashboard technology should do the same and that’s where we come in.

Our clients keep coming back to us because we are able to translate business objectives and workflows into valuable measurement systems. In addition, with our healthcare industry expertise, we can help you anticipate challenges  and provide advisory services to overcome such – all monitored by our dashboards.

While we can customize our dashboards to meet any client need, we tend to see such center on 3 central areas:

  1. Referring Physicians (our Physician360 dashboard – demo here)
  2. Marketing Communications (our Marketing360 dashboard – demo here)
  3. Patient-centered Non-Clinical Operations (our Patient360 dashboard – demo here)

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