Aligning Applications Development with the Process Organization
In a continuous search for improved performance/profitability, more and more businesses are moving to what has been called the Process Mindset, with many organizations now striving to become "process centric." Key business support organizations like Information Technology are being impacted by this process movement. As business organizations, the "customers of IT," start thinking about their work differently, IT organizations will need to re-align their core competencies with that way of thinking. In many cases this alignment will require IT organizations to radically change the way they do business, "including starting at the end."
In short, most IT organizations will need to make at least four adjustments to the way they do business in order to serve process-oriented business organizations. This white paper outlines such.