Healthcare Operational Excellence: High Reliability Organizations
As healthcare organizations become more complex, cost and operational risk are increasing and traditional approaches to safety and risk management are being stretched to their limit. In this presentation, learn how healthcare organizations can evolve to use new methods and approaches to become a high reliability organization in the face of this complexity.
Though this presentation, you will lean:
- How the world has changed for healthcare providers
- Characteristics of complex healthcare systems
- Must-haves for building a high reliability organization
- Characteristics of a high reliability organization culture