Jim Conroy has over 40 years as a Quality Management professional. The first 12 years were in the manufacturing side of the Oilfield Service industry building downhole and running tools and equipment for onshore and offshore drilling operations. The last 17 years were spent advising two Canadian Offshore Operators, Petro-Canada / Suncor & Husky on appropriate use of Quality Tools in Drilling & Production Operations. This included adopting risk-based thinking when teams were developing Project Quality Plans, using root cause analysis and tied corrective actions to ensure “no repeats” for non-conformances. He is a firm believer in adequate documentation, not more documentation, for managing processes. He is also an experienced management systems auditor (Internal and Supplier) having developed annual and multi-year programs, executed and reported on audits in North America and Europe.
Bachelor of Mechanical Engineering, Memorial University of Newfoundland – St. John’s, Newfoundland, Canada