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Experience Management

  • Diane Biery

    Dr Diane Biery is a physician-executive with more than 20 years’ experience in a variety of healthcare leadership roles transitioning to a consultant role to assist organizations to bring innovative solutions to industry challenges.

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  • Mary Jo Andre

    Mary Jo is a dynamic and innovative leader with a proven record of building teams, leading significant change, managing in diverse and complex areas and creating and maintaining efficient operations that consistently demonstrate outstanding clinical outcomes.

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  • Robin Trembley

    Robin is a seasoned market research professional with vast experience in both quantitative and qualitative research methodologies.

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  • Trudy Leidich

    Trudy is a results-driven leader, patient safety expert and quality champion with more than 20 years of healthcare management experience, including the past 14 years as a senior leader with the nation's leading pediatric hospital (Texas Children's Hospital).

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  • Amber Tabora

    Amber is an executive professional with more than 25 years of experience in creating and leading clear, compelling marketing and communication programs that reach target audiences and drive business and fundraising objectives.

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  • Amanda Gonzalez

    is a bilingual healthcare marketing, branding, communications, and community engagement expert with nearly 20 years of experience in both community health system and academic medical center settings. Her healthcare business acumen, creative approach, and in-depth experience with the latest...

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  • Tim Montgomery

    is Founder and Managing Partner for the Service Level Group (SLG), a certified Veteran-Owned Small Business.    Tim’s most recent accomplishment was building and selling the first 100% cloud based BPO call center, CSG.  In 5 years CSG grew to nearly 1,000 employees and was twice named by...

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  • Mark Brodeur

    Mark’s specific leadership experience in organizational change management assists clients to improve operational efficiency and grow revenue. Mark has had a long career as a hospital CEO in both for-profit and not-for-profit organizations.  He has a track record of making significant...

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  • Steven D. Wood

    Steven Wood is a broadly-experienced strategist with wide-ranging healthcare experience and expertise, and exceptional business development and marketing skills. As an acknowledged thought leader in customer loyalty strategies, Steve is passionate about creating customer-focused programs that...

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  • John McKeever

    John led Gelb Consulting Group since 2008 and now serves on Endeavor's executive leadership team.  He joined Gelb in 1998, after spending eight years in the healthcare industry launching new products. John works with clients to develop market insight to deliver exceptional customer experiences,...

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  • Ed Tucker

    Ed joins Endeavor Management as senior advisor within the firm’s healthcare industry business unit, Gelb Consulting. In his new role, he brings over 30 years experience and extensive leadership in running prominent and successful medical centers and healthcare systems. Ed is a nationally...

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  • Mary Anne Graf

    Mary Anne Graf is a skilled high-energy speaker, facilitator and coach who makes things happen. She has a combined clinical and business background which allows her to successfully bridge the gap between strategic, business, and clinical concerns, with solutions that break through barriers and...

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  • Jill Secord

    Jill Secord is a Senior Advisor with 38 years of experience as a nurse with expert skills in leadership, operations, managed care, nursing education and creating roles for nurses in non traditional nursing settings. She has clinical experience in critical care, orthopedics, home care, home...

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  • Annette Kresie-Evanson

    Annette Kresie- Evanson joined Endeavor Management with over a decade of marketing management and business development experience. She has a broad base of strategic marketing experience in qualitative and quantitative research, customer- care call center management, database development,...

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  • Nicole Coy

    Nicole Coy is an experienced marketing strategist for the healthcare industry, leading experience mapping and branding engagements for healthcare systems across the country. She works with clients on marketing strategy, brand-building, experience management, training and development and message...

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